Once the fault is diagnosed the engineer will then provide you with a fixed quote for repairing the appliance which includes the cost of all replacement parts and labour.
We ensure that there are no hidden costs or nasty surprises.
If you then wish to proceed with the repair we will charge the price quoted and no more.
If the part is not in stock, we take a deposit for the repair. When we return you just pay the balance for the repair.
Thats it. NO HIDDEN FEES
terms & conditions:
All charges are due at the time of our service call. Accounts are available for regular customers.
We accept cash, cheque & all major cards.
Our service charge is a one off labour charge to cover the entire repair.
We reserve the right to charge a surcharge for some built in appliances where a large amount of dismantling of kitchen fittings is needed to gain sufficient access for repair. We inform you first.
We will also charge a surcharge for drum bearing changes where the tub needs to be lifted out of the appliance-this charge is included in our fixed price drum bearing change price list-phone for details.
In certain circumstances, our engineer may decide to charge a lower fee if no dismantling or it is quickly established that the appliance is beyond economical repair. This is entirely at our descretion.